Knowledge Hub

Plumbing & Water Hygiene Resources

Straight-talking, accurate UK guides on Legionella, hot water safety, water regulations and the home plumbing jobs people search for most. Written from the tools, not a textbook.

Legionella & Water Hygiene

9 guides
Pillar Guide

Legionella Control: The Complete UK Guide

Everything a UK landlord, employer or duty holder needs to know about Legionella control — the law, the risk assessment, temperature control, tank cleaning and sampling, in plain English from a working water hygiene team.

Legionella & Water HygieneRead

What Is Legionella? Bacteria, Disease and Where It Grows

Legionella is a waterborne bacterium that causes Legionnaires' disease when contaminated water is breathed in as a fine spray. Where it grows, who's at risk and how UK plumbing systems are designed to keep it out.

Legionella & Water HygieneRead

Legionella Risk Assessment: What It Is and Who Needs One

A Legionella risk assessment is a written assessment of a water system and the risks it poses. Here's who legally needs one in the UK, how often to review it, and why "Legionella certificates" are not a legal requirement for landlords.

Legionella & Water HygieneRead

Legionella: Landlord and Employer Responsibilities

Landlords and employers must control the risk of Legionella under HSWA 1974, COSHH 2002 and ACOP L8. Here's what that actually means in practice — and what doesn't legally exist.

Legionella & Water HygieneRead

Legionella Testing and Sampling: When, How and Reading Results

Routine Legionella sampling isn't required for every system — temperature control is the primary measure. Here's when sampling IS justified, how a compliant sample is taken, and how to read CFU/L results.

Legionella & Water HygieneRead

ACOP L8 and HSG274 Explained (Plain English)

ACOP L8 is the Approved Code of Practice for Legionella; HSG274 Parts 1-3 are the practical guidance behind it. Here's what each one is, who it applies to, and how to use them.

Legionella & Water HygieneRead

The 20/50/60 Rule for Legionella Temperature Control

Cold water below 20°C, hot water stored at 60°C, distributed so it reaches 50°C+ at the outlet within a minute. The full 20/50/60 rule for UK Legionella control.

Legionella & Water HygieneRead

Cleaning a Cold Water Storage Tank: Procedure and Frequency

Cold water storage tanks need annual inspection and, when conditions require, a full clean and chlorination. Here's the procedure, the frequency and the chlorine concentrations used to ACOP L8 / HSG274.

Legionella & Water HygieneRead

Legionella in Empty Properties: Voids, Holiday Homes and Reopening

Empty properties grow Legionella. The flushing regime for voids, holiday homes and buildings reopening after long vacancy — and how to do a safe restart.

Legionella & Water HygieneRead

Hot Water & Safety

4 guides

Water Regulations

6 guides
Pillar Guide

UK Water Regulations Explained: WRAS, Water Fittings & Building Regs Part G

Two big rule sets govern plumbing in UK homes: the Water Supply (Water Fittings) Regulations 1999 (WRAS) and Building Regs Approved Document G. Here's how they fit together.

Water RegulationsRead

WRAS and the Water Supply (Water Fittings) Regulations 1999

The Water Supply (Water Fittings) Regulations 1999 are the law. WRAS is the scheme that interprets them. Here's how they fit together, what's notifiable, and what 'WRAS approved' really means.

Water RegulationsRead

Backflow Prevention and Fluid Categories 1-5

Every outlet on a UK water system is rated fluid category 1-5 by the worst contamination it could deliver, and matched to the right backflow protection. Here's how it works.

Water RegulationsRead

G3 and Unvented Hot Water Cylinders Explained

An unvented cylinder is a sealed pressurised vessel — the regs require layered safety controls, a competent person to fit it and an annual service. Plain-English G3 explainer.

Water RegulationsRead

Building Regulations Approved Document G Explained

Building Regs Approved Document G is split into three: G1 cold supply, G2 water efficiency at 125 L per person per day, and G3 hot water safety including the 48°C bath cap. Here's how it all works.

Water RegulationsRead

Expansion Vessels and Sealed System Pressure

Every sealed system needs an expansion vessel. Why they matter, how to set the pre-charge, the symptoms of a failed one, and the correct hot and cold pressures for UK systems.

Water RegulationsRead

Health & Safety

3 guides

Homeowner How-To

8 guides

How to Turn Off Your Stopcock (Find the Mains Water Shut-Off)

Turn the stopcock clockwise to shut the mains water off. It's usually under the kitchen sink. Here's how to find it, free a stuck one, and what to do next.

Homeowner How-ToRead

No Hot Water? An Electric Boiler & Immersion Troubleshooting Checklist

Lost your hot water on an electric system? Check the timer, the thermostat, the MCB and the immersion reset before you call out. The full checklist in plain English.

Homeowner How-ToRead

Frozen Pipes — How to Prevent Them and Safely Thaw Them

Prevent freezing with proper lagging and a heated trickle on the coldest nights. If a pipe does freeze, thaw it slowly with warm towels or a hairdryer — never a naked flame.

Homeowner How-ToRead

Burst Pipe? The First 5 Minutes — A UK Emergency Checklist

Burst pipe? You have minutes. Shut the stopcock, kill the power if water's hit electrics, drain the system, contain it, then call us. The exact 5-minute drill.

Homeowner How-ToRead

Low Water Pressure — Common Causes and Fixes

Low water pressure usually traces to a partially closed stopcock, a clogged filter, a failed PRV or an airlock. The most common causes in UK homes and how to fix each one.

Homeowner How-ToRead

Water Hammer — Why Your Pipes Bang and How to Stop It

That bang when the washing machine fills or a tap closes is water hammer — a pressure shock wave. Causes: loose pipes, fast-closing valves, high mains pressure. Fix it before something fails.

Homeowner How-ToRead

How to Fix a Dripping Tap (by Tap Type)

Dripping taps fall into two camps — traditional washer taps and modern ceramic cartridge taps. Identify yours, isolate the supply, swap the part. Or call us and we'll fit a new one.

Homeowner How-ToRead

How to Bleed a Radiator (and Repressurise the System)

Radiator cold at the top and warm at the bottom? Trapped air. Bleed it correctly: heating off, key turned a half-turn, catch the spit, close as water runs clean. Then check system pressure.

Homeowner How-ToRead

Pipe Assassin — 24/7 Emergency Cover

Need a real plumber, not just an article?

Enfield-based, 24/7. G3 certified, WRAS approved, insured to £5m. Covering London, Herts & Essex.

  • G3 Certified
  • WRAS Approved
  • £5m Insured
  • 12,000+ jobs
Pipe Assassin Plumbing 24/7 emergency operator taking a UK callout — hooded ninja with phone

24/7 Emergency Plumbing

Your home is flooding.
We’re already on the way.

Burst pipe, no hot water, drain backed up — rapid response, tight ETA on the call.

07956 645 527